LEGAL NOTICE

Welcome to Nook Decor! Transparency and trust are at the heart of our brand, and this page is here to provide all the important details about your rights, responsibilities, and our commitment to serving you. Please take a moment to read through the following notices, written with clarity and care to keep you informed.

TERMS OF SERVICE

By shopping with Nook Decor, you agree to the following terms:

  • Products & Pricing: We work hard to ensure all product details, images, and pricing are accurate. However, slight variations in color or design may occur due to screen displays or product production.
  • Order Acceptance: We reserve the right to refuse or cancel any order at our discretion (e.g., out-of-stock items, errors in pricing).
  • Payment: All payments are processed securely. Transactions will be primarily  charged in USD or the currency selected using our country/ currency selection tool. Accepted payment methods are displayed at the bottom of our website for your convenience.

For more details, read our full Terms of service.

PRIVACY POLICY

Your privacy matters to us. Here’s how we protect and use your information:

  • What We Collect: We may collect personal data like your name, email, address, and payment details to process orders and improve your experience.
  • How It’s Used: Your data is used for order processing, shipping, and customer support. We also use cookies to enhance website functionality.
  • Sharing Your Data: We only share your data with trusted third parties like shipping carriers and payment processors.
  • Your Rights: You have the right to access, update, or delete your personal information at any time.

For more details, read our full Privacy Policy.

SHIPPING POLICY

We ship worldwide to most regions! Here are the key details:

  • Processing Time: Orders are processed within 2-6 business days.
  • Delivery Time: Shipping timelines vary based on location. International orders may experience customs delays.
  • Incorrect Addresses: Please double-check your address during checkout. If a package is undeliverable due to an incorrect address, customers are responsible for additional shipping costs.

More details are available in our Shipping Policy.

CUSTOMS, DUTIES, AND TAXES

Your local customs office may impose additional fees (duties, taxes, etc.) upon delivery. These charges are the customer’s responsibility and are not included in our product prices.

INTELLECTUAL PROPERTY RIGHTS

All content on this website, including images, logos, and product designs, belongs to Nook Decor. Reproduction, redistribution, or unauthorized use of our content is strictly prohibited. If you wish to use any content, please contact us at hello@nookdecor.co for permission.

LIABILITY DISCLAIMER

While we strive for perfection in every detail, here’s what we’re not liable for:

  • Delays caused by third-party carriers, customs, or unforeseen circumstances.
  • Variations in product colors or designs due to screen differences.
  • Packages marked as delivered by the carrier but reported as lost or stolen (please file claims directly with the carrier).

We are, however, always here to assist if you need help with tracking or resolving issues!

FORCE MAJEURE

In rare cases of events beyond our control—like natural disasters, pandemics, or shipping disruptions—there may be delays or cancellations. We’ll do our best to keep you informed and work towards a solution.

GOVERNING LAW

This legal notice is governed by the laws of HKSAR. Any disputes will be resolved exclusively in the courts of HKSAR.

ACCESSIBILITY

We’re committed to making Nook Decor accessible for everyone. If you experience any issues navigating our site, please contact us, so we can assist you.

GDPR COMPLIANCE & EU SHIPPING LABEL INFO.

All information provided on this product page complies with GDPR regulations. For deliveries to EU regions, our LUCID registration number will be included on the shipping label in compliance with EU packaging laws.

CONTACT US

Have questions? Need clarification? We’re always happy to help!
Email us at hello@nookdecor.co, and our team will get back to you as soon as possible.